Selling to anyone over the phone Shows sales professional how to develop truly exceptional phone skills and close more sales faster. By Renee P. Walkup
Microsoft Office 2007 In Microsoft Office 2007: Introductory Concepts and Techniques youll find features that are specifically designed to improve retention and prepare readers for ... By Gary B. Shelly
Groups This best-selling text has been updated with new examples, guidelines, insights, and ideas that demonstrate how group leaders can apply the basic issues and key ... By Marianne Schneider Corey